This privacy protection policy becomes effective from the time the customer applies for the service.

j2 Cloud Services™, Inc., j2 Global Ireland Limited, and j2 Global Japan YK (hereinafter referred to as “j2 Global” or “our company”) are committed to the fair use of information based on respect for individual dignity and personal information. We are passionate about building trust with each user by promoting their use. This privacy policy applies to all web properties owned and operated by j2 Global (excluding the j2 Cloud Services™ Corporate website and j2 Global’s company website, which have their own privacy policies) (“Websites”). ) is applied.

j2 Global participates in the Safe Harbor Program established by the US Department of Commerce and the European Union. More information on the Safe Harbor Program is provided below.

As a user of our Services and Websites, you acknowledge that you have read and understand this Privacy Policy and agree to the manner in which we collect, store and treat your personal information as described in the Privacy Policy. please confirm.

j2 Global makes the following disclosures to demonstrate our commitment to protecting the privacy of our users.

  1. Personal Information Collected by j2 Global.
  2. How j2 Global Uses Personal Information.
  3. Who j2 Global shares user information with.
  4. Options available to users regarding the collection, use, and disclosure of personal information to third parties.
  5. The type of security measures j2 Global has in place to protect against loss, misuse, or alteration of this information within its control.
  6. How users can correct inaccuracies in information.

Collection and use of information

Collecting information

j2 Global is the sole owner of information collected on our website. j2 Global collects user information directly from users at various points on our website and through the use of cookies, log files and clear GIFs.


To use j2 Global’s services at any level, you must first complete a registration form. Upon registration, users are requested to provide j2 Global with contact information (such as name and email address) and a unique identifier. We use this information to contact you about services on our her website that you have indicated an interest in. For users who use paid services, providing demographic information (income level, gender, etc.) is optional, but we do provide information so that we can provide more opportunities to use our website customized for each customer. is recommended. Users who subscribe to j2 Global’s free services may be asked to provide general demographic information such as gender and occupation.


If you purchase Paid Services, we will require contact information (such as your name, email address, and billing address) and financial information (such as your credit card number and expiration date). We use this information to bill you and fulfill your orders. We will use this information to contact you if we are having trouble processing an order you have placed.


A cookie is a piece of data that is stored on a user’s computer and is associated with information about the user. The use of cookies does not capture any personally identifiable information while visiting our website. We use both session ID cookies and persistent cookies. A session ID cookie is one that expires when you exit your browser. A persistent cookie is a small text file that is stored on the user’s hard drive for an extended period of time. Persistent cookies can be deleted by following the instructions in your internet browser’s help file.

If you set a cookie on one of our websites, you will only have to enter your password once when logging in, which will speed up your access to our website. You can still use our his website if you refuse cookies. The only drawback in this case is that access to some of our websites may be restricted. The use of persistent cookies allows us to track and target a user’s interests and enhance your use of our website. See the “Profiles” section below.

Some of our business partners (such as advertisers) may use cookies on our website. However, if we allow advertising cookies to be set, we cannot access or control such cookies. This Privacy Policy applies only to the use of cookies by j2 Global web properties and does not apply to the use of cookies by advertisers.


Like many websites, our servers use log files to analyze trends, administer the site, track overall user behavior, and collect and collectively use broad demographic information. Information such as IP addresses is not personally identifiable information.

clear gifs

A clear GIF is a small graphic with a unique ID and works like a cookie. We may use clear GIFs to track the online behavior of our users. Clear GIFs don’t appear on the page and are even smaller than cookies, about the size of the period at the end of this sentence. Clear GIF information is not personally identifiable information. We also use clear GIFs in HTML-based emails to let you know if the email has been disclosed by the recipient. This allows us to measure the effectiveness of certain communications and the effectiveness of our marketing campaigns. If you wish to opt out of such emails, please see the “Opt Out” section.


We may also store cookies, log files, and information collected from third parties to create user profiles. A profile is stored information about an individual user that details what they prefer to access. As a result, the information collected is associated with the user’s personal information and is aimed at providing and enhancing the content of the website for that user. We use this profile to customize user access to our website and to direct appropriate marketing efforts. We do not share personal information in your profile with third parties. Your profile is shared only in aggregate form.

Use of information

Personal information will be used as follows.

  1. provision of services. Used to set up your account, provide services and technical support, and communicate with you regarding other account-related issues.
  2. email communication. We use it to raise and respond to issues and to respond to inquiries of any kind. We also use it to distribute information about j2 Global, our products and services, and to deliver promotions about the products and services of our advertising partners.
  3. Please refer to the “Sharing” section of this Privacy Policy.

j2 Global acts as a passive conduit for distributing and receiving your fax, voice and email communications and does not monitor, edit or disclose the content of your personal communications. However, this shall not apply if permitted by law or if there is a legal obligation.

Subject to the legal exceptions set forth in this Privacy Policy, j2 Global does not disclose fax numbers uploaded to our website by users for the purpose of using j2 Global’s products or services. not disclosed to anyone.

third party advertising

Ads that appear on our website are served to you by various third party advertisers. Information (but not user name, email address or other personal information) about a user’s visits to our or other websites, such as the number of times a user has viewed advertisements, is posted on our website by the user. may be used for advertising for Third-party affiliated advertisers do not have access to personally identifiable information. Third party affiliated advertisers may also place advertisements about j2 Global’s services on other of her websites. To learn how to receive or opt out of receiving our advertising on other websites, please visit .

children’s privacy

We do not knowingly collect personal information from children under the age of 13. If we become aware that we hold personal information of a child under the age of 13, we will delete such information from our systems. For information on protecting children’s online privacy, please visit the FTC’s website at .

Communications from the website

Special Announcements and Updates

We send a welcome email to all new customers to confirm phone number and permission details. From time to time, Verified Users may receive information about us, updates on new Service features, tips for using the Service, information about third-party services that we believe may be of interest to our members, and member satisfaction. An email will be sent with your question. Users of j2 Global’s Paid Services may opt out of such notices. Users of j2 Global’s free services may cancel the service at any time and stop receiving such notices. Please refer to the “Options and Opt-out” section.

office contact

On rare occasions, it may be necessary to send you notices of administrative communications related to the provision of our services. For example, we may send you an email if our service is temporarily interrupted for maintenance. Generally, you cannot opt ​​out of such communications, but you can terminate your account. However, such notices are not advertisements or promotional emails of the Company.

technical support

We will communicate with you regularly to provide requested services and to inform you of any issues with your account. We will respond by email or phone, depending on your preference.

Spam and Junk Faxes

j2 Global has a zero tolerance policy against abuse. Although we are not responsible for any outside communications received using j2 Global’s services, we will use all legally available means to make unsolicited commercial faxes (hereinafter referred to as “faxes”) using our services. We strive to prevent the delivery and receipt of “junk faxes”). In particular, Members are prohibited from engaging in activities that impose an unreasonable or excessive burden on j2 Global’s resources. Users who are having trouble receiving such junk faxes should report it to Technical Support.

Information sharing

We do not share information obtained from users on our website with third parties unless permitted or legally required to do so.

shared use

The Company, between j2 Global, Inc., j2 Global Ireland Limited, and j2 Global Japan YK, handles all items of personal information obtained from users on the website within the scope of the purposes stipulated in this Privacy Policy. We will use it jointly. j2 Global, Inc. is responsible for the management of such personal information.

legal disclaimer

We will do our best to protect your privacy, but we may disclose personal information when permitted or legally required to do so.

Civil Subpoena Policy

j2 Global does not disclose personal information about its customers except in limited legal, security or safety related cases. To request customer information from j2 Global in a civil action in the United States, you must submit a valid subpoena, court order, or search warrant to j2 Global and agree to j2 Global’s indemnification terms below. All civil subpoenas should be addressed to:

j2 Cloud Services™, Inc.

Subpoena Department

6922 Hollywood Boulevard

5th floor

Los Angeles, CA 90028

Fax: 1-310-943-2400


j2 Global Ireland Limited.

Legal Department

Unit 3, Woodford Business Park

Santry, Dublin 17


Fax: +353 1 633 5741

j2 Global Japan YK

Vision Office Room B, Kanda Park Plaza, 2-2-2 Kajicho, Chiyoda-ku, Tokyo

Upon receipt of a valid subpoena, it is j2 Global’s policy to notify applicants whose information they are being asked to provide. In non-urgent circumstances, j2 Global will generally wait until approximately two weeks after receipt of the subpoena, unless you object or we are legally obligated to object. We do not retrieve any personal information of applicants.

j2 Global will charge US$90.00 per hour for searches (additional charges if testimony or affidavits are required), US$0.25 per page, US$22.00 for courier returns (or local currency equivalent amount converted by After we receive a subpoena, we will make a claim against the individual or organization that submitted the subpoena. The party filing the subpoena must make payment within 15 days of receipt of the invoice. Checks should be drawn on j2 Cloud Services™, Inc. or j2 Global Ireland Ltd.

It is j2 Global’s policy that, outside of Japan, a party seeking personal information may file a lawsuit alleging that our customer is involved in a legally recognized misconduct or violation of the law, or that the requested information is subpoenaed. We will disclose information sufficient to identify you only if it is essential to the underlying litigation. j2 Global will request that you provide a copy of the Complaint and all attachments showing your account information as being related to the pending lawsuit. j2 Global reserves the right, in its sole discretion, to determine, in its sole discretion, whether to apply this policy to a particular request and to disclose information, and this policy applies both to our customers and to the requesting party. does not create any enforceable legal rights.

Aggregate Information (Non-Personal Information)

We share aggregated demographic information with our partners and advertisers. This information is not personally identifiable information.

third party agent

We use an external collection processing company to send invoices for goods and services. We may also use third parties to host certain parts of our website and to fulfill requests for information from our users. We will not retain, share, store or use for the following purposes:

Transfer of business

In the event of a business transfer, such as a merger, acquisition, or sale of some or all of its assets, j2 Global will notify users before personal information is transferred or becomes subject to a different privacy policy.

Options and opt-out

Users are provided the opportunity to ‘opt-out’ of having their personal information used for purposes not directly related to our website at the time they are asked to provide the information. Our registration form has an ‘opt-in’ mechanism from his YesMail that allows users to choose to receive promotional material tailored to their specific interests. Users must make an affirmative choice to receive such promotions.

j2 Global also sends user-based information and partner services regarding special promotions that may be appropriate for users. Users of j2 Global’s free services are automatically opted-in and consent to receive this information. Such materials will be monitored for content and regularity by j2 Global to respect the wishes of Free Users. Free users of j2 Global may opt out of receiving such promotional materials by upgrading to a paid service or canceling their account.

Paid users of j2 Global who do not wish to receive our promotional communications may opt out of receiving such communications by clicking the opt-out link at the bottom of any promotional message.

Users of our site are always notified when user information is being collected by external third parties. This allows users to make informed choices about whether or not to receive services that require external third parties.


The j2 Global website contains links to other sites. j2 Global is not responsible for the privacy policies of such sites. We encourage you to read the privacy policies of each site that collects personal information when you leave our site. This Privacy Policy applies only to information collected by j2 Global via his website. j2 Global has advertising partnerships with a number of third party sites and interested third parties link to our site. Information collected on such sites is not covered by the protections of this policy. There are websites with which j2 Global has a co-branding relationship. Sites that offer j2 Global technology or services under another brand name are co-branded with j2 Global. Co-branded sites have their own privacy policies that are unique to each site, so please read them carefully before registering.


Our site periodically conducts surveys and asks users for information. Participation in such surveys is entirely voluntary and it is your choice whether or not to disclose such information. The requested information is typically contact information (such as name and address) and demographic information (such as zip code). We use survey information for the purpose of monitoring or improving the use and satisfaction of j2 Global’s services. Your personal information is not shared with third parties except where we provide advance notice and an opt-out choice. We use agents to conduct such investigations, but agents are prohibited from using your personal information for secondary purposes.


j2 Global takes maximum reasonable precautions to protect your information. When a user submits confidential information through her j2 Global website, the user’s information is protected both online and offline. When we ask you to enter confidential information (such as credit card numbers) on our registration or order forms, your confidential information is encrypted and protected by industry best encryption software (SSL).

We use SSL encryption to protect confidential information online, but we also implement security measures to protect your information offline. All of our users’ information, including but not limited to the confidential information described above, has restricted access in our offices. Only employees who need the information to perform a specific function (such as billing agent or technical support representative) are allowed access to personal information. Ultimately, the servers that store your personal information are located in a secure environment.

Supplementary information

In order for j2 Global to properly perform its obligations to users, it is necessary to supplement the information we receive with information provided by third parties. j2 Global verifies billing addresses associated with credit card transactions and may also obtain credit reports for some corporate customers. Such information obtained from third parties is retained in accordance with j2 Global’s Privacy Policy.

Accessing, Correcting, Updating and Deleting Personal Information

j2 Global will provide users with access to their personal information, correct the information if it is inaccurate, or delete the information at the user’s request (where retention is required by law). This is not the case.) I will try my best with good intentions. You must verify your identity and the information you wish to access, correct or delete before we can process your request. This confirmation is usually made on the profile page of the j2 Global service provided by the user or by our technical support personnel.

Notification of changes

If we decide to change our privacy policy, we will post the changes in this privacy policy and elsewhere we deem appropriate. You will always know what information we collect, how we use it, and under what conditions we disclose it. We use information in accordance with the privacy policy under which the information was collected.

However, if we use your personal information in a manner that differs from the privacy policy at the time of collection, we will notify you by email. You can choose whether or not to allow us to use your information in other ways. However, if you opt out of all communication with j2 Global, or if you delete or terminate your account, you will not be notified and your personal information will not be used in new ways. In addition, if a material change in our handling of personal information does not affect User Information already stored in our database, we will notify the User by posting it prominently on our website. Notify me of changes. In addition to posting, we will also send an email to users who have opted-in to receive communications from us to notify them of changes to our privacy practices.

Safe Harbor

We are certified as a business that adheres to the Safe Harbor Privacy Principles as agreed by the United States and the European Union. To learn more about Safe Harbor and view our certifications, please visit his website at the US Department of Commerce’s Safe Harbor. If any dispute arising out of or relating to this Policy cannot be resolved by the parties, the parties shall attempt to resolve such dispute in good faith by non-binding arbitration in accordance with the American Arbitration Association Commercial Arbitration Rules. An action to resolve a dispute shall be filed until both parties attempt to resolve the dispute by such arbitration in accordance with those rules and either party concludes that continued arbitration is unlikely to result in an amicable resolution. cannot start. Both parties to the arbitration shall share the costs of the arbitration equally. Any settlement reached by arbitration shall be in writing, signed by both parties, and binding on both parties.

data retention

The length of time we keep information depends on how the information is used. In some cases, we are required by law to store data for a minimum period of time. Unless there is a specific law or regulation that requires us to retain information, we will retain data for no longer than is necessary for the purpose for which it was collected or for the purpose of further processing.

Price ¥990/month Reasonable price

Safe and easy credit card payment

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